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Digital Solutions & Analytics Manager

Job Scope :

We are seeking an experienced Digital Solutions & Analytics Manager to lead digital transformation, process automation and data analytics initiatives within our People Solutions Department. This role plays a key part in enhancing Flexible Benefits platforms, Claims Analytics solutions and operational efficiencies, ensuring seamless collaboration between business users, IT teams and external vendors.

This position will oversee a team of 3-5 specialists, focusing on technology-driven solutions that drive efficiency, automation, and data-driven decision-making in employee benefits and claims management.

Key Responsibilities:

Team Leadership – Lead and develop a 3-5 person team, providing mentorship and fostering expertise in Flexible Benefits, Claims Analytics, and Digital Solutions. Ensure smooth collaboration with IT, business teams, and vendors.
Digital Transformation – Drive automation and digital workflows, enhance core broking systems and implement technology solutions to improve efficiency, accuracy and service quality.
Flexible Benefits & Claims Analytics – Oversee the design, development and enhancement of Flexible Benefits platforms. Lead Claims Analytics initiatives, ensuring data-driven insights and interactive dashboards to support business decisions.
Process Optimization – Improve Group Life & Medical Insurance administration through automation and digitalization. Ensure compliance with industry regulations and internal policies.
Strategic Innovation – Contribute to business strategy and digital initiatives. Stay ahead of emerging technologies and industry trends to enhance operational capabilities and competitive advantage.

Qualifications Required :

Bachelor’s degree in Business Administration, Information Systems, Insurance, or related fields.

10 years in employee benefits, digital transformation or IT project management.

Proven leadership in managing teams and driving digital initiatives.

Strong in business analysis, digital transformation and process automation.

Experience with broking systems, claims processes and data analytics.

Ability to collaborate with IT and external vendors on digital solutions.

Strong leadership, problem-solving and decision-making skills.

Effective stakeholder management and communication.

Ability to handle multiple projects and drive change.

Detail-oriented and able to work under pressure.

Proficiency of Business English communication.

Why Join Us :

Be part of a dynamic team in a leading insurance firm, with opportunities to expand your expertise in corporate, commercial, and major account insurance.

We invest in our employees' success, providing training, mentorship, and career progression tailored to your professional goals.

Work with experienced professionals, industry experts and top-tier clients in a supportive and team-oriented culture.

Enjoy attractive remuneration, performance incentives and comprehensive benefits, ensuring both professional and personal well-being.

Website :

www.locktonwattana.co.th