Insurance Claims Consulting

Our Insurance Claims Consulting services provide expert guidance and support throughout the claims process.

First Response Advice

Lockton Claims Team are on 24-Hrs service as usual.

You can contact our team for each type of insurance claims via mobile phone and email below:

(Excluding Employee Benefit and Personal Accident Claims)

Name & Surname	Mobile Number	E-mail
Sakorn Sudsa-ard Claims Director	081-170-1912	sakorn@lockton.com
Bongkot Laohaviroj Associate Claims Director	065-731-5046	bongkot@lockton.com
Manit Kaewkumnurd Motor Claims	080-456-5209	manit@lockton.com
Soraphol Jirananthraporn Motor Claims	092-261-9052	soraphol@lockton.com
Teerayuth Tongyoo Motor Claims	081-711-0694	teerayuth@lockton.com
Laliltip Khumsab Motor Claims	089-119-0513	laliltip@lockton.com
Niorn Hirunyasuth Marine, carrier Liability, Inland Transit Claims	081-822-1352	niorn@lockton.com
Pooriwit Hemyagat Marine, carrier Liability, Inland Transit Claims	087-189-5791	pooriwit@lockton.com
Kanlawee Pitisom Marine, carrier Liability, Inland Transit Claims	080-550-2761	kanlawee@lockton.com
Pannapa Thepmahutsilp MedMal, D&O, PI,Trade Credit Claims	081-987-5350	pannapa@lockton.com
Krittayodh Suckhabuchaputthakhun MedMal, D&O, PI,Trade Credit Claims	081-734-6461	krittayodh@lockton.com
Nattaya Sophonpichet MedMal, D&O, PI,Trade Credit Claims	086-787-8300	nattaya@lockton.com
Siwach Khunnawatsiri Property & Liability claims etc.	081-813-4437	siwach@lockton.com
Wirada Chansawang Property & Liability claims etc.	061-392-7644	wirada@lockton.com
Boonyarit Thangtrakoon Property & Liability claims etc.	092-261-9772	boonyarit@lockton.com
Chutinun Sawettaphan Property & Liability claims etc.	092-267-7589	chutinun@lockton.com
Sunisa Suttawat Property & Liability claims etc.	090-989-4652	sunisa@lockton.com
Phanchita Boonyat Property & Liability claims etc.	061-196-5959	phanchita@lockton.com
Jakkrit Jesdangkul Property & Liability claims etc.	097-115-8833	jakkrit@lockton.com
Chadaporn Kerdtong Property & Liability claims etc.	093-943-3431	chadapornk@lockton.com
Puttasorn Lauhagonjanat Motorcycle, Employee Bond claims etc.	087-554-8811	puttasorn@lockton.com

Insurance Claims Consulting

Expertise and support through every stage of the claims process.

Our Claims Philosophy and Approach

Claims service is the defining moment of insurance service and is of utmost importance. Our aim is:

We deploy a seamless approach in coordinating with all stakeholders in the claims management process including the clients, Lockton, Insurers and their service providers like loss adjusters, solicitors, rehabilitators, etc., thus to monitor the claims progress to the best interest of the clients.

Qualifications Required :

We represent our clients in managing the claims throughout the claims process and monitor the performance of the insurance companies and their service providers to ensure the claims are processed effectively and efficiently within reasonable timeframe.

Strategic and Advisory

Operational

Provision of guidance and technical support in claims processing
Attendance at regular / ad hoc claims meetings / site visits
Regular monitoring of the claims progress and update to clients with claims reports
Liaison with all stakeholders in the claims management chain to ensure the claims communication and documents flow are effective and efficient

Educational

5 Steps of Claim Process

Step 1

Loss or inciident notification by insured

Step 2

Site survey & investigation by loss adjuster or Lockton associates.

Step 3

Site survey & investigation by loss adjuster or Lockton associates.

Step 4

Loss adjustments by loss adjuster.

Step 5

Claims settlement and payment by insurer.

Claims Management Servicing Team

Equipped with insurance, engineering and legal professional qualifications, our claims servicing team members are experienced, dedicated and committed to serve our clients in claims management matters

List of required documents for insurance claims

1. Fire, Earthquake or Water damage

Incident report made by any related staff
Incident/ investigation report made by security guards (if available)
Photographs of incident location and of the property damaged
List of damaged items with details/ descriptions contained i.e. name, type, size, quantity and price
Payment receipt documents or documents showing cost price for stock
Repair cost quotation indicating scope of repair work, labor cost and material supplies per unit
Other related documents

2. Breakage of building glass

Incident report made by any related staff
Incident/ investigation report made by security guards (if available)
Photographs of incident location and of the property damaged
List of damaged items with details/ descriptions contained i.e. name, type, size, quantity and price
Payment receipt documents or documents showing cost price for stock
Repair cost quotation indicating scope of repair work, labor cost and material supplies per unit
Other related documents

3. Robbery / Theft

Notification report to the police stating the lost or damaged property
Incident report made by any related staff
Incident/ investigation report made by security guards or a copy of security guard service agreement
Official claim letter to the security guard service company (to maintain rights of recourse)
Photographs of incident location and forcible/ violent entry
List of damaged items with details/ descriptions contained i.e. name, type, size, quantity and price
Payment receipt documents or documents showing cost price for stock
Repair cost quotation indicating scope of repair work, labor cost and material supplies per unit
Other related documents

4. Bodily injury to third party

Claim form
Incident report made by any related staff
Incident/ investigation report made by security guards
Photographs of incident location, injured person (s) and injuries/ wounds
A copy of the injured person’s ID card
Original medical receipt (s)
Original medical certificate (s)
Other related documents

Key Contacts

Sakorn Sudsa-ard

Director – Corporate Risk Service, Claims Department

Bongkot Laohaviroj

Associate Director - Corporate Risk Service, Claims Department

Find a local office

Lockton office near you

Seacrch job opening

We are always interested in hearing from
talented people.

An Outstanding Non-Life Insurance Broker
Awards for 8 Consecutive years

An Outstanding Non-Life Insurance Broker
Awards for 8 Consecutive years

Insurance Claims Consulting

First Response Advice

(Excluding Employee Benefit and Personal Accident Claims)

Insurance Claims Consulting

Expertise and support through every stage of the claims process.

Claims service is the defining moment of insurance service and is of utmost importance. Our aim is:

We deploy a seamless approach in coordinating with all stakeholders in the claims management process including the clients, Lockton, Insurers and their service providers like loss adjusters, solicitors, rehabilitators, etc., thus to monitor the claims progress to the best interest of the clients.

We represent our clients in managing the claims throughout the claims process and monitor the performance of the insurance companies and their service providers to ensure the claims are processed effectively and efficiently within reasonable timeframe.

5 Steps of Claim Process

Step 1

Step 2

Step 3

Step 4

Step 5

Equipped with insurance, engineering and legal professional qualifications, our claims servicing team members are experienced, dedicated and committed to serve our clients in claims management matters

List of required documents for insurance claims

Key Contacts

Director – Corporate Risk Service, Claims Department

Associate Director - Corporate Risk Service, Claims Department

Find a local office

Seacrch job opening

Information

Information

Services

Newsletter

An Outstanding Non-Life Insurance Broker Awards for 8 Consecutive years

An Outstanding Non-Life Insurance Broker Awards for 8 Consecutive years

Insurance Claims Consulting

First Response Advice

(Excluding Employee Benefit and Personal Accident Claims)

Insurance Claims Consulting

Expertise and support through every stage of the claims process.

Claims service is the defining moment of insurance service and is of utmost importance. Our aim is:

We deploy a seamless approach in coordinating with all stakeholders in the claims management process including the clients, Lockton, Insurers and their service providers like loss adjusters, solicitors, rehabilitators, etc., thus to monitor the claims progress to the best interest of the clients.

We represent our clients in managing the claims throughout the claims process and monitor the performance of the insurance companies and their service providers to ensure the claims are processed effectively and efficiently within reasonable timeframe.

5 Steps of Claim Process

Step 1

Step 2

Step 3

Step 4

Step 5

Equipped with insurance, engineering and legal professional qualifications, our claims servicing team members are experienced, dedicated and committed to serve our clients in claims management matters

List of required documents for insurance claims

Key Contacts

Director – Corporate Risk Service, Claims Department

Associate Director - Corporate Risk Service, Claims Department

Find a local office

Seacrch job opening

Information

Information

Services

Newsletter

An Outstanding Non-Life Insurance Broker
Awards for 8 Consecutive years

An Outstanding Non-Life Insurance Broker
Awards for 8 Consecutive years